We thank you and appreciate your purchase from Avane Arts Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. In the event the order/product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed.

As a customer, you cannot cancel the order if the order is already processed. Items are all custom made. For any cancellation requests after production or shipping, we hold the right to deduct shipping charges and production charges from the refund.